UkkaOS gives UKKA real-time operational intelligence: client health, team utilization, AI compliance metrics, and revenue tracking in one place. Built for a company where humans and AI work together.
Most BPOs fly blind between monthly reports. UkkaOS gives you the cockpit view in real time, so you make decisions with data, not gut feel.
Track SLA compliance, response times, CSAT scores, and escalation rates per client. Spot problems before your clients do.
Real-time tracking of AI output verification. Know exactly how many outputs your team has reviewed, flagged, or approved. EU AI Act ready.
See who is overloaded and who has capacity. Optimize staffing across time zones and languages without guesswork.
Track every prospect from first touch to signed contract. Auto-qualify inbound leads and prioritize by deal size and fit.
Per-client profitability, utilization-based margins, and MRR tracking. Know which clients drive growth and which drain it.
Every morning, a one-page summary of yesterday's performance, today's priorities, and anything that needs your attention. Autonomous.
UKKA combines human expertise with AI-native services. UkkaOS is the nervous system that keeps it all running, visible, and growing.